Terms & Conditions

otsukare.me is operated by PT Kreasi Insan Purnama. We provide profile pages, gacha widgets, spin wheels, song requests, and OBS overlays for creators, plus viewer payments through the licensed payment partner DOKU.

A "creator" is a page owner who signs in with a Google account. A "viewer" is anyone who opens a creator page, claims, or pays for a widget, with or without an account.

Creators sign in with their own Google account and are responsible for all activity on it. To withdraw, a creator must be at least 18 years old and hold a bank account in their own name.

Viewers under 18 need a parent or guardian's permission before paying. Keep your account safe. If you suspect someone else signed in, sign out of all devices in Settings, then contact us.

Creators set each widget's items, rarity, odds (100% in total), and price. Price and odds are shown before a viewer pays. In secret mode, item names stay hidden until the result is revealed.

Results are drawn by the otsukare.me server when the payment is confirmed, using the odds in effect when the invoice was created. Neither creators, viewers, nor our team can pick or change a result. Changes to items, prices, or odds only apply to new transactions.

Items and rewards are digital collectibles, files, goods, or experiences provided by the creator. Items have no cash value and can't be exchanged for money through otsukare.me.

Creators must not offer or upload:

• cash, balance, phone credit, vouchers, crypto assets, or anything that can be cashed out,
• bets, gambling, or promises of resale value,
• adult content, violence, hate speech, or anything illegal,
• content that infringes someone else's copyright or trademark,
• harmful, phishing, or malware links.

Creators are responsible for delivering the promised rewards, including file links, shipping goods, and song requests. We may remove violating content or reward links without prior notice.

Payments are processed by DOKU via QRIS and e-wallets. Viewers' card, bank, or wallet details are handled by DOKU and never stored by otsukare.me. Viewers pay the displayed price, with no extra fee from us.

Unpaid invoices expire automatically after 15 minutes. Successful payments are final. Exceptions are described in the Refund Policy.

From each successful payment we deduct a 3.5% platform fee and the DOKU channel fee for the viewer's payment method. The rest goes to the creator's balance. The breakdown is visible in the dashboard. There are no monthly or sign-up fees.

Rates are stored on each transaction when it's created, so new rates only apply to new transactions. Rate changes are announced in advance in the dashboard and on this page.

Withdrawals are free, start at Rp50.000, and only go to a bank account in the creator's own name. The account holder's name must match the registered details.

• New income is held for 2 days before it can be withdrawn, for DOKU settlement and fraud protection.
• A newly added or changed bank account is locked for 24 hours and re-verified. It can't be changed while a withdrawal is being processed.
• Withdrawals are processed within 1–2 business days. A rejected withdrawal goes back to your balance in full, with the reason.

We may delay or refuse a withdrawal if the account name doesn't match, or in case of suspected fraud, a payment dispute, or a breach of these terms.

If a payment to a creator's widget is refunded under the Refund Policy, disputed (chargeback), or proven to use a stolen payment method, the amount is deducted from that creator's balance. If the balance isn't enough, the shortfall is deducted from future income.

While a review is ongoing, the related balance may be held. We notify the creator with the reason.

You must not:

• pay your own widgets or use other accounts to manipulate balances, rankings, or withdrawals,
• use someone else's payment method without permission, or launder money,
• try to break into or game the system, or access other creators' accounts and data,
• spam, impersonate others, or abuse overlays and messages.

Violations can lead to content removal, held balances, account suspension, and reports to the authorities.

We store what's needed to run the service: your Google account name and email, profile content, transaction history, and payout account. Payout accounts are private, visible only to the creator and our payout team.

Viewer display names and messages may appear on the creator's page and stream, so don't put personal data in them. We don't sell your data.

Creators are responsible for the taxes and permits on their own income under applicable regulations.

The service is provided as is. We work to keep it reliable, but parts depend on third parties such as DOKU, Google, and infrastructure providers. We are not a party to agreements between creators and viewers about reward contents.

To the extent permitted by law, our liability is limited to the platform fees we received from the related transactions, and we are not liable for indirect losses such as lost income.

The otsukare.me name, logo, and visual assets belong to PT Kreasi Insan Purnama. Content you upload stays yours, and you allow us to display it on your page, overlays, and this service. Make sure you have the rights to every image, file, and song you use.

You can stop at any time. A balance that meets the minimum can still be withdrawn; contact us if you need help closing your account. We may suspend accounts that breach these terms, and will try to tell you the reason first.

These terms may be updated. Important changes are announced in the dashboard and on this page, and the date above shows the latest version. These terms are governed by the laws of the Republic of Indonesia. Questions can be sent through the Contact page.